Contact
Updated 8 October 2026.
Get in touch
For Fiti support, feedback and privacy requests, email hey@fiti.fitness.
Fiti is operated under the name Fiti Fitness. The initial service is offered in Canada and Brazil; the application server and database backups are hosted in Canada.
Help us understand the issue
Tell us which device you use and what went wrong. Avoid sending passwords, sign-in tokens or health records that are not needed to explain the problem.
Privacy requests
You can export your journal and delete your account in the app. For help with access, correction, deletion, consent or a child’s information, email us. We may need to verify that a request concerns your account before changing or disclosing data.
Read the Privacy policy for data flows and deletion limits, and the Terms for use of the service.